1. Introduction

West Side P-Tides respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains what information may be collected, how it may be used, and how we work to safeguard it.

By using this website, creating an account, placing an order, or submitting a contact form, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when interacting with our website, including:

• Name, email address, phone number, billing details, and shipping details.
• Account login information if you create an account.
• Order details, product selections, and customer support messages.
• Information submitted through contact forms or customer service requests.

3. Automatically Collected Information

When you visit the website, certain technical information may be collected automatically, such as your browser type, device information, IP address, pages viewed, referring URLs, and general usage data.

This information helps us understand website performance, improve user experience, prevent abuse, and maintain security.

4. How We Use Information

Information may be used for the following purposes:

• Processing and fulfilling orders.
• Providing customer support and responding to inquiries.
• Managing customer accounts and order history.
• Improving website functionality, design, and performance.
• Sending order updates, service messages, or important policy updates.
• Protecting the website from fraud, misuse, unauthorized activity, or security risks.

5. Payment & Order Security

Payment information may be processed through third-party payment processors or payment services. West Side P-Tides does not intentionally store full payment card details on the website unless clearly supported and managed by a secure payment provider.

Customers are responsible for ensuring that payment and billing information submitted during checkout is accurate and authorized.

6. Cookies & Tracking

Our website may use cookies and similar technologies to improve functionality, remember preferences, support shopping cart behavior, analyze traffic, and improve website performance.

You may disable cookies through your browser settings, but some website features may not function properly without them.

7. Third-Party Services

We may use trusted third-party services for website hosting, analytics, email communication, payment processing, shipping, security, and ecommerce functionality. These providers may access limited information only as needed to perform their services.

8. Research Use Disclaimer

Products offered by West Side P-Tides are intended for laboratory research purposes only. Products are not intended for human or animal consumption, medical use, diagnostic use, or therapeutic use.

Information on this website is provided for educational and informational purposes only and should not be interpreted as medical advice or a recommendation for use.

9. Data Protection

We take reasonable measures to protect customer information from unauthorized access, misuse, loss, alteration, or disclosure. However, no website, server, or online transmission can be guaranteed to be completely secure.

10. Information Sharing

We do not sell personal information. Information may be shared when necessary to process orders, provide services, comply with legal obligations, prevent fraud, enforce website policies, or protect business operations.

11. Customer Rights

Depending on your location, you may have the right to request access, correction, or deletion of certain personal information. Requests can be submitted by contacting us directly.

12. Contact

For privacy-related questions, contact us at:
Westsidepeptides@icloud.com